Privacy Policy

Privacy policy

Last updated August 1, 2018

This is the Privacy Policy of the thetide.co website and all content, services and products that we provide. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@thetide.co.

When you visit our website thetide.co, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our sites and our services.

1. What information do we collect?

Personal information you disclose to us

In short: The Service Provider is the controller of the personal data submitted by the Service User. The Service Provider processes the following categories of data:

Names and business e-mail addresses of entrepreneurs who conduct business activity and decided to provide this data to us.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the sites or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the sites, the choices you make and the products and features you use.

Information automatically collected

In short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our sites.

We automatically collect certain information when you visit, use or navigate the sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring urls, device name, country, location, information about how and when you use our sites and other technical information. This information is primarily needed to maintain the security and operation of our sites, and for our internal analytics and reporting purposes.

Data we receive from third parties

We use Google Analytics to gain insight into how we can improve our Site. For more information on how these companies handle your personal data, please refer to their privacy policies.

2. How do we use your information?

In short: we process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information:

To send you marketing and promotional communications for business purposes with your consent. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

To send administrative information to you for business purposes, legal reasons and/or possibly for contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

Request feedback for our business purposes and/or with your consent. We may use your information to request feedback and to contact you about your use of oursites.

To protect our sites for business purposes and/or for legal reasons. We may use your information as part of our efforts to keep our sites safe and secure (for example, for fraud monitoring and prevention).

For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services, marketing and your experience.

3. Will your information be shared with anyone?

In short: we only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

Compliance with laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage, and management. We will share your personal data with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data. The following third parties have access to your personal data: MailChimp, Google Analytics, Atthost, Sumo.

We do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

With your consent. We may disclose your personal information for any other purpose with your consent.

4. Do we use cookies and other tracking technologies?

In short: we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like pixels) to access or store information. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may also use trusted third-party services that track this information on our behalf.

We use Google Analytics for the purpose of providing better service. Google Analytics uses permanent cookies on your web browser to identify you as a unique user. Please see Google’s privacy policy for more information on how such data is collected and shared by Google.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies. If you turn cookies off, it may affect your user experience.

Opting Out. You can set your browser to not accept cookies, but this will disable your ability to use the Services. You can also opt out of receiving interest-based ads from certain ad networks here (or if located in the European Union, here).

5. Is your information transferred internationally?

In short: we may transfer, store, and process your information in countries other than your own.

Our servers are located in Poland. If you are accessing our sites from outside Poland, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in united states, and other countries.

Information that we collect is stored, transferred between, and processed in multiple countries, including countries outside the European Economic Area (EEA). These countries include countries where we operate, countries where our servers are located, and countries where the third-party services that we use are based. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated as securely as it would be within the EEA and under the GDPR.

We will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law. For example, we use secure socket layer technology (SSL), which is designed to encrypt the transmission of information shared between your browser and our Site. We also require our affiliates and third parties outside of the European Union to agree to standard contractual data protection clauses that have been approved by the European Commission before we transfer your information to them. And affiliates and third parties that receive your information may only use or share it only in accordance with (i) written data processing agreements that impose privacy and data security obligations, and (ii) our instruction.

6. Third Party Websites

Our Site contains links to and from other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies—they may place their own cookies or other files on your computer, collect data or solicit personal information from you. We do not accept any responsibility or liability for these websites or their policies. We encourage you to read the privacy policies or statements of the other websites you visit.

7. How long do we keep your information?

In short: we keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. In the event of a breach of security affecting the personal information that you have provided to us, or the personal information that we have collected, we will take remedial actions as required by applicable laws, which might include providing you notice of such breach. You agree that we may send you such notices via the Site or email.

8. How do we keep your information safe?

In short: we aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment.

9. Do we collect information from minors?

In short: we do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the sites.

10. What are your privacy rights?

In short: you may review, change, or terminate your preferences at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us at hello@thetide.co. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

Cookies and similar technologies: most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our sites. To opt-out of interest-based advertising by advertisers on our sites visit http://www.aboutads.info/choices/.

11. Do we make updates to this policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. How can you contact us about this policy?

If you have questions or comments about this policy, you may contact our data protection officer (DPO) by email. If you have any further questions or comments about us or our policies, email us at hello@thetide.co.